Creative Education 2012. Vol.3, No.4, 413-421 Published Online August 2012 in SciRes (http://www.SciRP.org/journal/ce) http://dx.doi.org/10.4236/ce.2012.34065 Copyright © 2012 SciRe s . 413 The Many Faces of Mentor-Mentee Relationships in a Pre-Service Teacher Education Programme Shosh Leshem Oranim Academic College of E d u c a t i o n , Tivon, Isr a e l Email: Shosh-l@zahav.net.il Received May 5th, 2012; revised June 10th, 2012; accepted June 20th, 2012 Different schools of thoughts concerning the conceptualization of the role of the mentor point at different dimensions within the role. It is suggested that assumptions and beliefs about the nature of teaching and learning provide the rationale for the mentors’ approaches. The notion of idiosyncrasy of mentoring and the complexity of the mentor-mentee relationship has challenged the study of 15 pairs of student teachers and their mentors’ perceptions on the role of the mentor. The study also identifies types of relationships that transpire within pairs. The study was conducted in a pre-service teachers’ programme in a teacher education college in Israel. Findings indicate that there is no great dispute between mentors and mentees on the mentoring role. However, the types of relationships that have been identified highlight the com- plexities that mentorship entails and arouse critical questions concerning the benefits of the mentoring process. It has been concluded that mentoring is a dynamic non-linear process which requires mentors and mentees to adapt to contextual situations. It is suggested that more attention must be given to preparing students and mentors for their roles in the practicum. Keywords: Mentoring Relationships; Practicum; Teacher Education Introduction The Complexity of Student-Mentor Relationship The mentoring process in the practicum of student teachers constitutes a critical factor in their professional development. Student teachers view the process in their practice teaching as the best way to acquire professional knowledge and competence as a teacher (Hascher, Coc ard, & Moser, 2004; He, 2010 ). It also serves as a protected opportunity for experimentation and so- cialization within the profession (Hascher et al., 2010). Hawkey (1997) contends that mentoring is idiosyncratic in the sense that mentors and student teachers bring into the mentoring process a diversity of beliefs and concerns that lead to complex interac- tions and complicated dynamics. Wang (2001) extends this view and indicates that the different perceptions can affect the rela- tionship and the learning process that develops for both mentor and student by influencing how they communicate and what advice is given. I n th e same vein , differen t conceptualizations of teaching imply different views of the processes of learning to teach and a different vision of t he role of the mentor (Maynard & Furlong, 1993). Young et al. (2005) conclude that mentoring could be seen as perplexing and challenging due to contradic- tions in th e way it i s described by differen t mentoring studi es and the actors involved in the mentoring process. In a recent study analyzing mentors’ needs from 12 European countries the data reflect a high range of perspectives partly due to the diversity of educational systems in which they are embedded (Jones, 2009). The idiosyncrasy of mentoring and the fact that no generaliza- tions can be made, might lead practit ioners to the conclusion that “anything goes” (Cain, 2009). This mind-set might affect the quality of mentoring. Maynard and Furlong further maintain that personal factors have an influence on the formatio n of students’ co ncepts, beliefs and expectations about th e natur e of teaching and learni ng. If th e role of the teacher may be viewed as “inappropriate” or “sim- plistic”, then, they argue, they will need a ment o r to “gu i de their seeing” so that they may adjust or redefine their concepts. However, mentors themselves bring their own perspective to bear in their work as mentors. According to Elliot and Calder- head (1993: p. 179) “assumptions about the very nature of teaching and how learning occurs provide part of the rationale for the mentors' approaches”. They claim that having predeter- mined conceptions about the mentoring role would affect the way they enact it. It is also suggested that mentoring is a con- textualized practice shaped by culture, curriculum, and teaching organization (Hiebert, Gallimore, & Stigler 2002; Jones, 2009). Furthermore, some student teachers report on negative experi- ences when they perceive their mentor as having dissimilar attitudes beliefs and values from their own (Eby et al., 2000). It is suggested therefore that mentors need to be informed about the needs of thei r men tees in order to est ablish an effec tiv e m en- toring relationship (Iancu-Haddad & Oplatka, 2009). Russell and Russell (2011) quoting Tauer (2002) support this notion and state that the most successful mentoring relationships are based on shared values, goals and understandings and in order to un- derstand the dynamics of mentoring, it is useful to gain the mentor’s perspective on the mentoring relationship. Thus the perceptual gaps under which mentoring and learning to teach take place are complex. The impetus for this study emerged out of mixed voices of student teachers in a teacher education college, who expressed their concerns in random meetings that I had with them about their experiences in the mentoring process. Two of these voices are Lisa and Iris who were in their se cond year of practice teaching, each in a secondary school context. Lisa’s voice:
S. LESHEM Feedback is very important but we need to speak the “same language”, I mean, we should have similar beliefs to avoid conflicts. We had disagreements concerning the lessons that I taught. She did not accept my views which were against hers. I personally think pupils shou ld be exposed to contradictory views, they should know everything and not only things that are in line with the teacher’s beliefs. I will teach differently when I become a teacher but we agreed not to get into conflicts over it. Lisa believes that the mentor student relationship should be strongly based on “similar beliefs” in order to avoid conflicts. Lisa articulates her own beliefs about how pupils should be taught however, she sought to avoid confrontation. Lisa de- scribes a relationship of compliance. Iris’s voice: I first had a different mentor who did not challenge me at all. She accepted almost everything I said or did. I asked to be transferred to another cooperating teacher. This is not what I was looking for. In Iris’s case, they did “speak the same language” and there was no conflict. Yet, Ir is was looking for more “action ”. For Iris, “seeing eye t o eye” was not a challenge and did not enhance her learning. What might be implied in Iris’s and Lisa’s experiences is the perceptual gaps that Eby (2000) and later Russell (2011) have identified. The words from these two student teachers reflect their direct encounters with the mentoring process in the prac- ticum. Being involved in the prac ticum programm e at the co llege and knowing that these experiences were recurrent, raised criti- cal questions for me about role perceptions and mentor-mentee relationships. Thus the questions that the study sought to answer are: 1) What do mentors think of their role and what do students think of the mentor’s role? Do they have similar or different perceptions? 2) What sort of relationships can be identified between the mentor and the student? The assumption was that gaining more insights on these issues would help to facilitate the mentoring experience of student teachers and their mentors in the practicum. Role Perceptions Handy (1999) contends that rol e ambiguity results when ther e is uncertain ty in the m inds of th e foc al per son or o f th e mem bers of the role set of what their role is at a certain given time. In the same vein, role conflict or role incompatibility results from a clash between other people’s expectations of one in one’s role and one’s own self-concept. He argues that this feeling is not necessarily bad as the ability to shape one’s own role is a free- dom that many people desire, but it may lead to role stress. Although mentor teachers have a central role in shaping be- ginning teachers’ beliefs and can significantly impact their learning (Cochran-Smith, 1991) the mentoring role as a con- ceptual model lacks clarity and the work of mentoring is con- sidered to be complex and problematic (Harris, 1998; Rajuan, Beijaard, & Verloop, 2010). Much earlier, Wheatley (1992) argued that roles and people are not fixed entities; they are relationships that involve one another and thus might operate within multiple identities which Hawkins (2005: p. 61) describes as a “dance in which identities are negotiated and constructed through social interaction”. Weng er (1998: p. 155) as well points out that identity is “work in progress” and “different ways of engaging in practice may reflect diffident forms of individ uality, and different forms of accountability may call for different responses to the same circumstances”. This notion is further supported by other studies which describe the dual roles of the mentor as a teacher of children and teacher of teachers (Korth el al., 2006; Tillema, Smith, & Leshem, 2011); or as sometimes a novice and sometimes an expert, depending on contextual cir- cumstances (Orland-Barak & Yinon, 2005; Leshem, 2008). Various schools of thoughts concerning the conceptualization of the role of the mentor point at diverse dimensions within the role. Definitions range from just “being there” (Feiman-Nemser, Parker, & Zeichner, 1993) to offering “active assistance for student teachers” (Tomlinson, 1995) and to developing reflec- tive professionals (Ballantyne, Packer, & Hansford, 1995; Co- chran-Smith & Zeichner, 2006), who “think more broadly about their practice” (Fairbanks, Freedman, & Kahn, 2000: p. 102). Daloz (1986) refers to support and challenge as two dimen- sions of the mentoring role that could enhance or debilitate learning. He defines support as an affirming activity and chal- lenge as generating dissonance and cognitive tension. He claims that when the relationship exhibits high support and low chal- lenge, the students might feel comfortable and unthreatened but no development is prompted. When support is l ow and challenge is high the learner will feel intimidated and might withdraw completely. When support and challenge are low, the learner will be in a static state. When both support and challenge are high, learning and development will take place. The fact that mentors usually function in multiple roles and often are unable to meet the students’ expectations causes tension in the men- tor-student relationship (Bulloug h & Draper , 2004). Cain (2009) believes that the ideal setting for a student is one that is wel- coming, accepting and supportive. Furlong et al. (1995) pr esent three mod els of men toring bas ed on three different visions of the process of learning. They draw on O’Hear (1988) who advocates the apprenticeship model where learning is done through emulation of an experienced practitioner. From this perspective, to be a mentor is simply “to act as a model” (p. 179) offering practical tips, no t requiring an y particular skills. The competence model advocates a more sys- tematic skil l-based approach to learning to teach. Th e mentor is a trainer in the sense that pre-determined performance standards guide their mentoring. The reflective model is guided by Dewey’s conception of teaching and learning which advocates enquiry into their own practice in order to reveal assumptions and theories that underlie their action (Dewey, 1933). Within this model mentors are more of “critical friends” needing the special skills to help students in the enquiry. Furlong and Maynard (1995) argue that these models do not take into consideration the complexities of the developmental nature of learning. They claim that stud e nts g o through differ ent phases in their learning to teach and thus mentoring should also be developmental and undertake different roles at different stages of lea rning . It is re cognize d, for ins tance, that in the phas e where students try to “fit in”, they would take a pragmatic sur- vival approach even if it conflicts with their ideas. At a later stage they would view the placement as an assessment task in which they have to adopt particular types of behaviour and will please the supervising tutor. This also aligns with Maynard and Furlong (2001) who found that trainees s ometimes seek approval of their mentors and would avoid confrontation or relinquish individual teaching styles in order to create mentoring relation- ships of agreement (Rajuan, Beijaard, & Verloop, 2010). This Copyright © 2012 SciRe s. 414
S. LESHEM developmental notion seems to manifest mentoring as “a jour- ney” (Awaya et al., 2003) and as “a process” of collaborative work (Kwan & Tang, 1996; Lopez-Real & Kwan, 2005). In light of this notion, Korthagen and Lagerwerf (1996) suggest different levels of conceptualization of the mentoring role that mentors might go through: they start with the Gestalt model, move through to the Schema model and then reach the Theory level. Research also suggests that mentoring is culture-bound and mentors in different countries hold different beliefs about the nature of the mentoring (Wang, 2001). In the United States where a decentralized curriculum exists, mentors believed that what is impo rtan t for st uden t tea chers to l earn is h ow to cate r fo r the individu al; w hile in th e m o re cent r ali zed systems l ike Ch ina , the primary concern is subject based teaching and developing understanding of curriculum and professional ethics. It could also be claimed that mentors do not have the autonomy to form their own conceptual model as teacher educators when univer- sity or colleges set institutional restrictions and define the boundaries and expectations for the mentor and the student (Zeichner, 1993; Arnold, 2006). Thus, it is still possible to ac- cept Harris’ s (1998) vie w that th e mentori ng role a s a conce ptual model is quite ambiguous and context bound. These conceptual understandings guide the research analysis as it helps to illumi- nate the complexities of the mentor-mentee relationships. The Study Context of Study The teacher education programme is an integrative four year programme in a teacher education college. Practice teaching occurs over cons ecutive years allowing for gradual immersion of student teachers into the school system and the task of teaching. Students start practice teaching in their second year of their BA/B.Ed/B.Sc studies. In their second year they are placed in PDS (Professional Development Schools) in multidisciplinary groups and spend one day a week in the school with a didactic supervisor from the institution and a mentor from the hosting school. In their third year students are placed individually into host schools with an experienced teacher in the student’s disci- pline who is appointed as a mentor. Mentors are chosen by the school principal or pedagogical counselors in the school on the basis of experience. The mentors should have at least five years of teaching experience. Students and mentors are randomly matched and in most cases they do not know each other. If a student recommends a mentor and wishes to practice teach in a particular school, the mentor has to be approved by the college didactic lecturer. Occasionally, they are chosen due to circum- stances of convenience such as proximity, or acquaintance. Participants The participants in the study were 15 pairs of mentors and their stude nt teachers in di fferent se condary schools. All mentors and their students were female except for one male mentor and one male student. Mentors’ teaching experience ranged from five to 20 years. The student teachers were in their second year of practice teaching at a teacher education college. Students and mentors came from different disciplinary backgrounds ranging from social studies, sciences and humanities. Their ages ranged from 35 to 55. All 15 pairs in the research were randomly matched by discipline. Participants were given pseudonyms. Design of Study The research design employs an inductive approach. The aim of the study was not to generalize to all mentors or student teachers, but to gain insights on the perceptions of the partici- pants of this study on the role of the mentoring and the mentor- ing experience and to offer propositions to be advanced that other practitioners might wish to investigate in their own con- texts. An open-ended questionnaire seemed to b e the appropri ate method for this research as it elicited lived experiences of the participants (Merriam, 1998). The questionnaire of a common set of open questions was distributed electronically, by a research assistant to 25 pairs of student teach ers and m entors. Th e sample com prises t he 15 pairs who responded to the invitation to participate. The questionn aire was distributed separately to mentors and students so that they could each respond independently. Names or any identifiable details were removed to respect anonymity. The questionnaire consisted of eight open-ended questions to initiate written re- sponses on topics that would capture the view of respondents in their own words on the role of the mentor and the mentoring relationships (see Appendix 1). The questions pertained to per- spectives on “good teaching”; “good mentoring”; “role” of the mentor; as sessment of p erformance in the mentoring process and assessment of collaboration (agreement/disagreement). Analysis Drawing on qualitative data analysis the data from the an- swers to the questionnaire items were systematically organized to facilitate the process of analyzing, interpreting and making meaning of the data (Bogdan & Biklen, 1982). The approach to the data analysis involved the following: In order to obtain a holistic sense of the data (Creswell, 1998) and to identify simi- larities and differences of perceptions on the mentor’s role, the responses to each question from mentors and students were organized in a table. Responses were read by two readers, the researcher and the research assistant, to determine common themes. Emergent themes were highlighted and then presented as descriptors for each question. Further verification and re- finement of the descriptors entailed recursive processes of reading that yielded the formulation of categories pertaining to role perceptions (Patton, 1990). Table 1 lists the categories found for the mentors and students for each question. For ex- ample, “good teaching” was captured in a category of “person- ality traits”, “student awareness” “professionalism” “reflection” and “education oriented”. Conditions for “good mentoring” and the “role of the mentor” was captured in the categories of “teaching skills”, “modeling”, “guiding”, “collaboration, shar- ing” and “reflecting”. In order to identify the type of relationship within pairs of mentors and student teachers, written responses of the ques- tionnaire for each pair were read again to identify words or phrases that related specifically to the nature of interaction, and to arrive at a synthesis of common grounded indicators for mentor mentee relationship. Examples of indicators for types of interaction were: openness, trust, sensitivity, availability, dis- agreement, compliance, mutual learning, sharing, respect. Peer review throughout the data analysis was used to ensure the redibility of the findings (Lincoln & Guba, 1985). c Copyright © 2012 SciRe s . 415
S. LESHEM Copyright © 2012 SciRe s . 416 Table 1. Categories of perceptions on mentoring. Students’ perceptions Mentors’ perceptions Good teach i ng Personality traits Personality traits Interesting, raising curiosity; widening horizons, crea tive, emotional. Having a mission, challenging, empathic, sensitive, creative. Student awareness Student awareness Leading to achievements, knowing pupils, buildin g up identity.Empowering studen ts , asking questions, creating positive environment, catering for all. Professionalism Professionalism Be a professional, transmit knowledge More than transmitting knowledge, expert of curriculum, professional, educator Reflection Teaching f or self-thinking, independent thinking, to doubt and be critical Education or ie nte d Community involvement, mai nt aining educ ational va lues Good mentoring Teaching skills Teaching skills Help with preparing lessons, provide know l edge, skil l s Be expert, provide tools, skills, learn management, connecting theory and practice Being a model Be a guide, t he expert Guidance Give constructive feedback, assistance, support, being available, role model Collaboration Collaboration and sharing Give feeli ng of confide nce, show weak points, allow for mistakes, strengthen identity, trust, dialogue Provide window , fam iliarize, share p ractice and responsibility, sociali ze into sch o o l , interactio n , l earn from each other, give space Reflection Space, obje ctivity, constructive Process of mentoring Benefits from experience/contribution Learn to teach Learn about children, theory , the role of the school, acqu ire tool, link with reality of teaching Support Give feedback, be role model, accept criticism, discuss and have an ope n dialogue Become teacher Become teacher Joy of doing, b e intere s ted, flexible, knowledgeable Challenge wi th tasks and responsibi l i t y, to work hard Learn from students, conne ct theory with pra ctice Efforts invested G ain insights, advice, feedback, better lesson plans Process Process Good relations, create interest, inves t effort, implement adviceBe accurate, willing to invest, go beyond, effort to prepare Product Language use , manage class, catering learning sty les, knowing m aterial, subject matter assessment Interaction Interaction Solving disagreemen ts , l ook for cha l lenges Accepting different views, criticism
S. LESHEM Findings Role Perceptions: Similar or Different? A first holistic reading of the data identified emergent cate- gories for perceptions on the role of mentoring (see Table 1). The findings reveal that perceptions are essentially similar but there are slight differences in orientations between students and mentors’ perceptions. Students in general are more concerned with the pragmatics, namely, micro classroom activities and teaching strategies. When they describe the benefits of mentoring they actually provide lists of teaching techniques that they have acquired: “knowing how to explain, making teaching material relevant to the pupils and raising curiosity through interesting and moti- vating ways of teaching.” Mentors have a wider perspective of teaching and mentoring: “teachers need to be challenging, im- part knowledge in motivating ways and perform as role models in all respects”. Another theme which is dominant among the mentors is re- flection as a critical component of good teaching and good mentoring (developing critical thinking, self-reflection, inde- pendent thinking). Students only allude to it. What stands out in both mentors’ and students’ texts is the acknowledgement of feedback sessions as crucial and a major source of knowledge about teaching. They also refer to it in their responses concern- ing the benefits of mentoring. However, the orientation here is again slightly different. Some mentors regard the feedback sessions as an “intellectual dialogue” as it stimulates them to reflect on their own practice; Students describe feedback as something that helps them develop the craft of teaching in their subject area as follows: “I gained some insights about how to organize my teaching material s.” “I sa w diff ere nt way s of usi ng visual aids to make the lesson more interesting.” “I learned different ways of relating to pupils and how to build a good rapport with them.” A few students also mention benefits that transcend subject matter teaching techniques. For Dana (student) a lesson entails more than j ust teaching : “Every lesson, no m atter what you teach, is an educational opportunity and it is important not to miss it.” Lina (student) moves beyond the boundaries of the classroom and sees the interrelationship between the school community and the mentor-mentee relationship. “Good relationships between mentors and students depend much on how the school commu- nity welcomes us as learners in the school. It is not taken for granted.” Student-Mentor Relationships The relatio nal types that emerg ed from the analysis of patterns of relationships (Question 2) are as follows: an evolving rela- tionship which indicates process; relationship of compliance which indicates agreement and acceptance, a learning relation- ship which indicates mutual learning, and a coaching relation- ship which indicates support and sensitivity. In the following section a selection of vignettes which portray the different ty- pologies are illustrated. Evolving Relationship What characterizes the following cases is the developmental nature of the relationship as described by pairs of mentors and the students. Dafni (student) and Raya (mentor) describe a men- toring relationship which develops gradually into an agreement of acceptance. They learn in the course of the mentoring pro cess to trust and ac ce pt di ff eren c es of opin ion. Th is is r ef le cted in th e following comment of Dafni. “Accepting feedback as construc- tive criticism is a process which has to be built on openness and trust. Along the way, we arrived at a sort of agreement that we are open to criticism”. Dafni’s co mment suggests that in order to reach such a pos i tion th e y first h ave t o g et t o kno w each oth er to maintain an open and trustworthy relationship. Mina’s (student) description also captures the notion of time and process. She describes how with time she learns to ac- commodate to Rachel’s style of teaching: “I realized that she was very particular about details and it was much against my view of things. It took me some time to appreciate her approach and see the rationale behind it”. Learning Relationship Mary and Yana mentored by Sharon express quite explicitly that congruence of perspectives between mentors and students is crucial for good mentorship. Mary states quite directly the disadvantages of random pairing in spite of the fact that she is “lucky” having Sharon: “There must be mutual appreciation and congruence in educational perspectives between the mentor and the student. To my surprise the matching between mentor and student has been done on the basis of residence proximity. I expected it to entail a preceding meeting between the mentor and the student so that placement would be based on mutual agreement. Luckily, I was placed with a teacher who I learned from a lot and I admire her way of teaching and thinking, but I know colleagues who are placed with teachers from whom they learn what not to do or be.” Yana also thinks that the fact that she and Sharon share the same opinion on grades is a positive aspect of the practicum experience. “… the pl eas an t appr oac h of the te ach er an d the fac t that she is not grade oriented but stresses more progress and development, contributes a lot to the positive atmosphere and to the practicum experience.” Sharon, the mentor, remarks on the dialogical mode of mentoring and its two-way benefits: “I real- ized that the dialogue helped me and them to understand my pedagogical procedures. I felt that the conversations I had with the students improved my own teaching”. In her response to the question about the benefits of her mentoring to the students, she writes: “I hope I managed to communicate the great responsi- bility of educators and the need to continually ask questions about one’s own practice. “Thus it seems that Mary Yana and Sharon have become a small community of learning. For them the congruence of perceptions has created a fertile ground for open conversations which benefited all of them. Bath (mentor), for example, emphasizes the great response- bility in being a role model. She feels that she has to portray a positive image and thereby improve her own teaching: “I dis- covered that the open dialogue with the students assisted me as much as it assisted the students. The immense responsibility of being a model to look up to, and the need to conv ey the message that teaching is a mission, improved my own work as I felt I had to practice what I preach”. Hava is an experienced history teacher however, working with Ella , she ad m its t h at a t t im es sh e feels insecu r e i n the feedb a ck sessions an d recogn iz es tha t eve r y student opens up new opportunities for learning. “I am sure the student benefited a lot from observing my lessons. Still, I feel I do not have enough experience in mentoring. I realize that I still have a lot to learn. Every student is a new world and I have to Copyright © 2012 SciRe s . 417
S. LESHEM cope with different issues but this is how I am gaining experi- ence.” Relationship of Compliance Daniele teaches Bible and is Rosaline’s mentor. T hey realize that they have different worldviews but decide somehow to resolve it. Rosaline w r ites: “It i s problematic when t here is a big gap between the mentor and the student con cerning world views, especially when teaching the Bible. Every lesson I learn some- thing new and it makes me think how I would do it.” Daniele writes: “We decided that each teacher teaches according to their beliefs and we learned to respect each other’s ways of thinking. It was a good lesson for me”. For Rosaline the dissonance of views creates a learning opportunity which prompts her to reflect on what she o bse rves a nd ga ins in si ghts o n how s he wou ld te ach it. Daniele prefers not to challenge the dissonance due to her respect for her mentor. Quite similarly, Limor appreciates the knowledge and experience of her mentor and prefers not to challenge her with questions albeit the fact that she does not always agre e with her. At times I te nded no t to agr ee with thing s she was doing or saying, but she had a lot of experience and so much knowledge that I was reluctant to raise any questions and just took what I needed for my lessons. Areen and Sima describe a similar conflict based on cultural differences. Areen, an Arab student chose to practice teach in a Jewish school having a Jewish mentor, Sima. This is quite ex- ceptional as Arab students usually practice teach i n Arab schools . Areen emphasi zes the diffi culty of “ cultural gaps” an d writes: “I t was not easy to cope with the difficulties of a context I am not familiar with, but I respected my mentor’s knowledge and ac- cepted her views, although they were not always in line with my cultural values. Sima who acknowledges the difficulties she en- counters, passively accepts her mentor’s views out of respect to her knowledge. Areen , for whom this is also a un ique experience, refers to it as a “learning opportunity” however; she too chooses not to further explore the cultural dissonance. Some descriptions reflect implicit expectations that mentors and students have but they are not explicitly challenged. For example, Sara who is mentored by Lynn describes their rela- tionship as “uneventful”: “Our collaboration is smooth as the mentor usually does not do or say things that surprise me, thus there is no place for disagreement or elaborated discussion.” In other words, Sara needs something “surprising” to happen in order to challenge “discussion” or “disagreement” otherwise; she conforms to her mentor’s approach. Coaching Relationship Naama sees the role of the mentor as someone who is always there for her for everything she needs. She is very much de- pendent on her when preparing her lessons and takes her feed- back very seriously. Mariana feels that her role is to encourage and help Naama in any and every way to succeed. She puts a lot of emphasis on the affective aspects of mentoring when she describes her role as a mentor. Orly describes a relationship that is based on patience and consideration. She writes: “My mentor is very consid erate and alwa ys happ y to help. She is very patien t, guides me in whatever I need and always makes sure that eve- rything is clear.” Linda (student) articulates very clearly her expectations from her mentor. She seems to be at a stage where support is the most important thing she needs: “What I need from my mentor most of all at this stage of my practice teaching is taking me by the hand. I am still not sure about anything I am doing or observing.” Discussion and Conclusion The analysis of perceptions of mentors and students on what constitutes good mentoring and on their mentoring experience, reveals that there is no great d ispute between the two groups and there are only slight differences in orientations as described in the findings. The patterns of relationships that have been identi- fied portray a supportive ambience based on dialogue, usually with a tendency to agreement. Upon first reaction, the results should put us at ease, as it creates a learning environment which accords with Cain’s id eal setting for a mentoring si tuation ( Cain, 2009); and still, the complacent atmosphere is troublesome, especially, in ligh t of the perc eptual discrepan cies echoed by Iris, Lisa and others. Yet, another concern emerges from the incongruity between mentors” perceptions and their actual practice. Mentors (less so the students) consider reflection as one of the critical compo- nents in good mentoring. The expectations derived from such perceptions would be maintaining an inquiry oriented relation- ship; however, evidence shows that although there is “mutual learning”, the orientations of the mentoring relationships are more of compliance and compromise. So how can we make sense of it? Most students in the research are at their initial stages of practice teaching. They might have avoided taking risks and preferred taking the “safe zone” attitude. This aligns with the state of “novice” teachers who according to Berliner (2001) are intimidated by ambiguity and by dissonances caused by unfa- miliar situations. Thus they are more oriented to self and tend to focus on their p er form an ce an d th ei r ne ed to follow th eir m ent or teachers (Huberman, 1993) like Dafni who sought to accom- modate to here mentor”s style of teaching . Likewise, the benefits of mentoring noted by both students and mentors pertain mainly to practical aspects of teaching and rarely to wider educational aspects beyond “teaching tips” (although it has been alluded to by some students and mentors). This corresponds with students’ needs of practical support and their adaptive stance to avoid challenges. The findings also show that both the students an d the mentors entered their respective roles having assumptions and expecta- tions about teaching and mentoring. However, the students’ encounter with the reality of teaching and the role hierarchy of mentor-student has an impact on their previously held percep- tions. Some students relinquish their own views about teaching practices out of respect to the mentor’s knowledge and experi- ence. This is also s hown in some of students’ assertions that they “would do things differently when they become teachers”. What is worrying is the fact that they identify dissonance, but they choose not to challenge it. They rather accommodate to the mentor’s style of teaching and maintain a relationship of agree- ment (Rajuan, Beijaard, & Verloop, 2010). The evidence further su ggests that mentors p erfor m in emerg- ing realiti es and e mbrace mu ltipl e roles a nd i denti ties ( Whe atle y, 1992; Wenger, 1998; Hawkins, 2005) which influence the men- toring relationship and the learning process. They are the role- models to look up to and the masters of knowledge, guiding students how to perform. This would suggest an apprenticeship model (Maynard & Furlong, 1993). They are also the coaches helping students to recognize their strengths and weaknesses and Copyright © 2012 SciRe s. 418
S. LESHEM thus perform as critical friends. Yet, at times, they are learners themselves challenged by unanticipated situations which create opportunities for reflecting on their own practice, like Hava, the experienced history te ach er who felt inexperienced in her role as a mentor and each student was a new experience for her. Thus a mentor’s behavior may shift between a novice and an expert (Orland-Barak & Yinon, 2005) seeking not to challenge the situations that they confront. The “novice state” might explain Lisa’s voice and many others who feel that in order for learning to occur they would need a sup portive mentoring context free of conflict. The mentoring relationships also expose students and mentors to conflicting perceptions; however, they are not exploited as learning opportunities. This raises some critical questions: were students at different stages of learning where they could not yet articulate explorative questions and challenge their perceptions of classroo m pract ices ? Did t he y need d ifferent mentoring styles to accommodate to their personality and level of learning (Fur- long, 1995)? Let’s remind ourselves of Sara who felt that noth- ing surprising happened to stimulate a discussion or disagree- ment; was she at the novice stage, unable to recognize learning opportunities? Or, did she need a mentor who would challenge the discussion? In a study exploring the meanings that student teachers attribute to the experience of observation in the prac- ticum Orland-Barak and Leshem (2009) found that consonant with their novice stage, students do not distinguish the surprising critical incidents as valued learning experiences. They propose the need t o problemati ze and art iculate ins ights from o bservation. Their findings might confir m Sara’s situation. Going back to Iris and Lisa as illustrative cases, we could now assume that they were at different stages in their learning process and perhaps needed different mentoring orientations. This could explain the perceptual discrepancy that they describe. Thus, the proposition that could be advanced is that the mentoring relationship is developmental (Furlong & Maynard, 1996) and does not follow a linear process. Mentors and students would need to adapt to situations that emerge. It confir ms Jones” (2009 ) view th at men- toring is contextualized and highly personalized. What follows from the evidence is that mentors and students entered the mentoring experience with similar pedagogical beliefs. This created an accommodating and supporting context for learning. However, the harmonious relationship was mainly based on compliance. Although there is lack of agreement in the literature on whether similarities or differences of beliefs be- tween mentors and students’ yield better le arning (Hobson et al., 2009) the evidence is somewhat disturbing and provokes food for thought. The main concern is that both mentors and students seemed to have missed opportunities for questioning beliefs and values of observed situations, which is a critical component of effective mentoring (Jones, 2009). Some of the explanations that have been provided above might well be the reason for the missed opportunities, and yet, the practical implications that I would like to suggest are that supportive contexts in the men- toring relationship should be a means to an end an d not a n end in itself. The harmonious relationship could provide the appropri- ate supporting context for students and mentors to exploit con- tradictions and conflicts as sites of inquiry (Graham, 1997; Til- lema, 1995). The mentor-mentee relationship should be “up- graded”. This could be achieved by interrogating systems of beliefs that underlie practice (Handal & Lauvas, 1987; Hobson, 2009) and thereby bring about a theorized practice (Schon, 1987) where learning and development take place (Daloz, 1986). Although this study is small in scale and its inductively produced findings cannot be generalized, it contributes to pre- vious resear ch and can inform teac her educat ion in several ways: In the framework of most teacher education programmes stu- dents are assigned to schools and mentors without any pre- liminary systematic preparation for the mentoring experience. Likewise, in most cases mentors are chosen on the basis of years of experience and do not go through any training before under- taking their mentoring duties. The study highlights the com- plexities that mentorship entails. Consequently, more attention must be given to preparing students and mentors for their roles in the practicum. Although there is lack of evidence on the influ- ence of mentor preparation on mentor effectiveness, some studies suggest that mentors are more likely to employ effective mentoring strategies where they have undertaken programmes of mentor preparation (Hobson, 2009). This might be achieved by offering workshops that will expose them to case studies and critical incidents in order to illuminate beliefs, expectations and dissonances, as points of departure for promoting reflective practice, an d thereby acqu ire strategies to challenge students into deeper levels of thinking. Likewise, students will receive pre- paratory sessions prior to their practicum whereby they will be exposed to the different roles of the mentor and how they can raise their level of thinking by engaging in critical dialogue and challenge mentoring conversations. 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S. LESHEM Appendix 1: Questionnaire 1) What is your understanding of “good teaching”? 2) How would you define the mentor’s role during practice teaching? 3) What is your understanding of “good mentoring”? 4) How would you describe the mentoring you experienced in your practice teaching? Please support your response. 5) Can you list at least three things you feel you benefited from the mentoring? 6) How would you assess your effort during the practice period? What do you take into account? 7) How would you assess your performance during this practice period? What do you take into account? 8) To what extent did you experience agreement/disagree- ment in the mentoring process? Copyright © 2012 SciRe s . 421
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