In recent years, voluntary work undertaken by older people has been viewed as a possible way to link aging populations with individual and societal needs related to healthy aging. Based on focus group interviews, the study aims to clarify how volunteering is maintained in older populations and examines how older adults (aged 65+years) in a Norwegian volunteer centre perceived the benefits of volunteering. The results of the study highlight the importance of the volunteer centre as a place in which to participate and be social, for a sense of belonging to a fellowship of co-volunteers, and as an arena for personal growth and adaption to old age. These aspects were described by the volunteers as health promoting. Additionally, the context of the voluntary work, as the volunteer activities and the way they were organized, was significant for their experiences. From these findings, it is a need for in-depth studies of the dynamics of everyday volunteer work in order to gain a better understanding of the relationship between self-rated health benefits and the organizational contexts in which older adults retain to work voluntarily.
Worldwide, in almost every country including Norway, the proportion of the population in the age group 60+ years is growing faster than any other age group, and the number of people over 60 years is estimated to double by 2050 [
Volunteering is broadly defined by the United Nations Volunteers (UNV) as an action that is undertaken freely and without coercion, for reasons other than financial gain, and is undertaken to benefit the community as well as the volunteer [
Volunteering has a strong tradition in Norway. In a study conducted in 2014, based on the UNV definition of volunteering, 61 per cent of the adult population in the age group 16 - 79 years reported that they had participated in some sort of voluntary work during the past 12 months [
There are numerous reasons why older adults become and continue to be volunteers. The explanations relate to the characteristics of the volunteers, to environmental circumstances, and to the organizational aspects of the voluntary work [
Studies have reported a relationship between volunteering and positive outcomes for older adults. Volunteering among older adults is associated with a number of health benefits, such as reduced symptoms of depression [
For older adults, voluntary work can be an arena for significant social participation [
Literature describing the relationship between older adults’ motives to volunteer and their motives to continue volunteering suggests that a change occurs from “altruistic” motives based on moral values and social obligations towards valuing the more “egoistic” motives for being a volunteer and this explains why they continue to volunteer [
Volunteering can be viewed as two sides of a coin, one benefiting society and the other benefiting the volunteer, who gains a sense of “doing well by doing good” [
Qualitative research aims to access the experiences of social phenomena in the terms of the meanings people bring to them [
The case volunteer centre was located in a village with 3700 inhabitants in a small rural municipality. The centre had a high number of older adult volunteers and no dropouts, and was therefore considered appropriate as a case study in order to find answers to our research question. Approximately 65 older adult volunteers managed the centre, providing services such as dinners for the villagers, school lunches, and a knitting café, and hosting darts competition and running a second-hand shop. All services were provided once per week. The primary activity was preparing dinners and most volunteers were organized in permanent “cooking teams”, with 8 - 13 members in each team. Each team prepared and served dinner at the volunteer centre for on average 250 guests from the local community, every fifth week. The volunteers themselves often used the centre’s services when they had the opportunity. The manager was the only paid full-time member of staff.
Sampling in qualitative research is guided by who best fits the purpose of the study [
The manager of the volunteer centre organized nine men and nine women in three groups: a men’s group, a women’s group, and a mixed group. The average age of the participants was 76 years (median 77 years). The participants had been volunteers for between one and seven years, and had an average of four and a half years of experience. Some of them had been volunteers since the establishment of the centre in 2008, while others had not been there as long as a year. Eight of them were living alone. We tried to improve the diversity in the sample since we anticipated that this would help to clarify the information we acquired.
The focus group discussions were held in June 2015 and each interview lasted on average 78 minutes. We audiotaped and transcribed the three discussions verbatim. The identity of all participants was kept anonymous in the study materials and anonymity has also been preserved in this article. The group dynamics was a resource in the interviews and volunteers themselves mainly led the conversations by expanding upon, nuancing, and exemplifying each other’s statements. Their engagement and desire to explore the research topic was both an advantage and disadvantage of the method. Focus group discussions were an advantage in terms of generating opportunities for a broader and more nuanced perspective on older adult volunteering than might have been possible in individual interviews. The approach can be important for highlighting any themes that attract consensus [
According to Morgan [
Based on the initial coding, the descriptive categories were condensed and abstracted into three higher order themes, which included several subthemes. The
Meaning unit | Condensed meaning unit | Code | Subtheme | Theme |
---|---|---|---|---|
“When being retired I think it is good to know I have something to go to, and at least I believe that I can be useful to someone else” | Having something to do that also can be valued by others | Being active and feeling useful as a pensioner | Volunteering as a meaningful content in everyday life | Volunteering as participating in society |
themes and subthemes are presented in
In qualitative research, techniques searching for disconfirming evidence should be applied when possible [
the analysis, we conducted a member check. Securing feedback from participants or others similar to them is one of several methods used to check the credibility of the categories, themes, or accounts in qualitative research [
The “social” element appeared as both a reason to engage in and to benefit from engaging in voluntary work, and was as “the chorus” in the participants’ descriptions of being volunteers. The volunteer centre was described as a beehive of activity and the social element as having a pivotal role in voluntary work in old age. With regard to the volunteers’ understanding of their self-rated benefits of voluntary work, there were no distinctions in practice between the groups or between the study participants with regard to age, gender, or the amount of time they spent volunteering. Thus, the analysis of the discussions revealed greater self-perceived benefits for the eight volunteers who lived alone than for the other volunteers related to their statements.
When we analysed the transcripts with regard to the context of the social element in older adult voluntary work, three main themes appeared: the opportunity to participate in society through volunteering, a sense of belonging to a group of co-volunteers and the accompanying sense of fellowship, and volunteering as an opportunity for growth and adaptation to old age. These main themes and their underlying subthemes are presented in the following.
Main themes | Subthemes |
---|---|
Volunteering as participating in society | ・ Volunteering as meaningfulcontent in everydaylife ・ Retirement and change in roles ・ Access to a social arena |
Belonging to a groupof co-volunteers | ・ Expandingthesocialnetwork ・ Social support by co-volunteers |
Growth and adaption to old age | ・ Feeling productive and empowered by newchallenges and collaboration ・ Forgettingaboutthechallengesofageing ・ A “door-opener” to activeageing |
When the participants explained why they were volunteers, they highlighted their phase of life and going into retirement. Volunteering gave them meaningful content in everyday life, represented an opportunity to stay connected to other members of their community in times of role transition, and gave them access to a social arena.
Volunteering thus represented meaningful content in everyday life. One of the women explained: ‘When being retired, I think it is good to know I have something to go to, and at least I believe that I can be useful to someone else.’ As pointed out here, to be active in daily life and to be of use for others was essential for the participants’ engagement as volunteers. In this context, “something to go to” related to the establishment of the local volunteer centre. As in other parts of rural Norway, the municipality had closed down the local retirement home in the village and moved the residents to the nursing home in the community centre. The villagers wanted the empty home to be used for new activities, and several volunteer organizations took over the building without having to pay for the usage. With a complete and functional institutional kitchen, the board of the volunteer centre wanted to start serving dinners based on traditional home cooking, once per week. Older adults appeared attractive as volunteers due to their experience of traditional cooking and the fact that the meals had to be prepared in the daytime.
As older adults, it was possible to volunteer at a time in life when they had fewer social commitments than before. Retirement and changes in roles were profoundly important to them, as one of the men stated:
I am glad this house came to use. We were cursed when they let down the old home, but actually it was good. Now they are forgiven […] This [volunteer centre] is an offer to volunteer for many who otherwise wouldn’t have access to voluntary work. We are fifty to sixty seniors here on a voluntary basis. If we didn’t have this, what would we have done? There isn’t so much to engage in. We don’t have kids to drive to training [sessions] any more. We are done with that period of life.
Retirement releases a lot of spare time and many of the volunteers no longer felt needed by their families and local organizations. They had entered a period in life in which many of them felt the need for a new role in society. By working at the centre, with popular services and contact with many guests, volunteering gave them a new role, which they valued because it enabled them to feel they were appreciated by others.
Volunteering gave access to a social arena, as one recently widowed farmer explained:
You just sit there with negative thoughts. Sitting [at] home feeling sorry for yourself all the time and pondering on sad things. You can get over it, but it is almost necessary to get out and meet people. When my wife died, [in] autumn 2013, I saw no bright side of life. I hardly knew which foot I was going to stand on. I knew nearly nothing. I couldn’t even wash my own clothes. But when I came here [to the volunteer centre, last year], I came to life at once.
For this man, coming to life was related to socializing and meeting others at the volunteer centre, which motivated him to get on in life. Another contextual factor that the participants addressed was changes in society. Centralization and changed relationships between neighbours constituted an equally important explanation for the volunteers’ appreciation of their voluntary work. One of the women explained why she valued the volunteer centre as meeting place as follows:
The most important for me is the compassion […] We [the volunteers] knew each other before, but usually we only said “Hello” when we occasionally met at the grocery store. Now we meet almost every day […] The days when neighbours dropping in at each other [’s house] for coffee at noon are gone. You are sitting by yourself. But this is a meeting place.
The volunteer centre became a new meeting place in the daytime, where they could find alternatives to the neighbourliness they had experienced earlier. They did not need an invitation or a distinct purpose to go to the volunteer centre, and they could be there either as a volunteer or as a guest. Thus, the volunteer centre fulfilled the older adults’ need for a place in which to be active and social in everyday life, thereby nurturing their feelings that they were participating in society despite their ageing.
An additional main benefit of volunteering in older age was socialization with other volunteers. Fellowship with other volunteers extended the volunteers’ social network and gave them a feeling of having social support. Working with other older adult volunteers was seen as expanding their social network at a time in life when relationships more often end than start. Moreover, acquaintances may become friends, as one of the women explained:
We don’t get to know each other before we work together as volunteers. That’s something else […] It’s completely different. You can say other things now, it’s true. We learn to know each other in a completely different way. We who sit here around this table have known each other for forty to fifty years, but not like this. It’s totally different […] People are a lot nicer than I believed […] Many are different from what you thought. There is something else here. I cannot explain it […] We knew about each other […] Before we were at work and then we hadn’t time to talk with each other. Mostly we just said “Hello” and we were engaged in clubs, associations, and things like that […] But now we can sit down together [in a] twosome and talk with each other “under the skin”, more than we did before, confidentially.
Working together as volunteers provided an opportunity for the older villagers to get to know their fellow volunteers in new ways. This marked a shift from knowing about each other to know each other. Volunteering gave them opportunities to see each other from new angles through cooperation in common tasks. As older adult volunteers, they also found time to talk together in more profound ways than they had experienced earlier. As revealed in the quotation above, the women knew her fellow volunteers from the inside, “under the skin”, and not from the outside, rushing by. Volunteering enabled the older people to expand their social networks to include co-volunteers, and by working together on regular basis they had developed valuable strong friendships.
Through companionship and fellowship, the volunteers experienced the social support of co-volunteers. They felt they could ask their co-volunteers for help if needed and they benefitted from their emotional support in difficult times. Such support was expressed as, for example: “I don’t need any psychologists, no. Here, we are so many psychologists that we cope.” The volunteers experienced the care of the other volunteers when they faced tough times and when family members had serious illnesses. One of the women described this support as follows:
I can talk for myself. It was a period in my life that only contained disease and with death as the exit. In the time at the hospital, and running between treatments at different hospitals, all the time there were regards from everyone. One was calling […] and [saying] “I should greet you from the others.” They called in turn, and it was very nice. Coming home, it was the same. You felt like having a big flock of what I almost would call siblings.
The volunteers experienced practical and emotional support in the fellowship of their co-volunteers, as having someone who stood up if they needed it and to whom who could relate their situation. They experienced that they could ask their co-volunteers for help if necessary, but equally importantly they knew that someone was concerned about their well-being in difficult times and that they would be missed if they did not show up for work.
In addition to participation in society and the values of belonging to a fellowship, the volunteers’ work at the volunteer centre became a way for them to adapt positively to old age. In this respect, there were three subthemes: feeling productive and empowered by new challenges and cooperation, forgetting about the challenges of ageing, and volunteering as “door-opener” to active ageing.
The volunteers rediscovered their productive capacity through common efforts, expressed as feeling productive and empowered by new challenges and cooperation. One of the elderly farmers explained:
You should have been here on Mondays when we peel the potatoes. We are sitting in a big circle and there are a lot of topics discussed and a lot of problems solved. It’s amusing working together […] It’s clever working together […] My neighbour says that the power of the common people uniting shouldn’t be underestimated. It’s fun to solve a task together. As last week, cutting vegetables for the stew, it was like a production line through the kitchen here. It was done in no time. And when you see how much we can achieve when we work together like this [...].
Cooperation was not only a necessity to get the job done but also source of companionship and gave the volunteers a feeling of empowerment. They experienced that despite their age they had the power to create a popular meeting place that brought generations together through serving traditional Norwegian home cooking. They had pride in their work and they felt a sense of ownership of the volunteer centre and the services provided. Through volunteering, they became providers and not merely consumers.
One example of enabling activities is, as mentioned in the quotation above, the “potato-peeling-circle”. The participants described the resistance they had felt when someone had tried to mechanize the task, as the oldest women explained:
There was someone who tried to introduce a machine [for] peeling potatoes, but no one wanted it because then the social [side] would have disappeared. There are many volunteers who had said, when they no longer cope with working in the kitchen, they will come to peel the potatoes.
Outsiders might have wondered why they had refused to mechanize the rather laborious and repetitive work, but for this woman it was rather obvious: “Because we shall have the togetherness, we who peels the potatoes. You can’t talk with a machine. That’s nothing.” She could not relate to a machine, and the idea of mechanization threatened her task at the centre. Another woman volunteer added: “This [the volunteer centre] is the only workplace without an age limit. Here, they work until the life stops itself. You could call it natural retirement. Enjoyment has a lot to say. There is little absenteeism.” The oldest woman supported her statement as follows: “No. I am healthy on Mondays [the day I volunteer to peel potatoes], even if I am ill the night before and the day after.”
Thus, the volunteer centre was a place where the older people could participate and take joy in volunteering and feeling productive, despite their ageing and disabilities. There were many different tasks to take care of and therefore “all hands were needed”.
With regard to the subtheme forgetting about the challenges of ageing, the volunteer centre became a place to be healthy and to forget about health problems. The volunteers thought of their volunteering as health promoting:
You are not concerned with illness being here […] Instead, we are talking about how grateful we are for being healthy. If you, one morning, should wake up wondering about what you should do today, it would not fit for me. Knowing I have a job to go to, even if it is not every day […] It keeps me healthy. If everything suddenly should stop, and no one needed me any more […] It would have been difficult. This [volunteering] is like a prescription for health. Aging slows down when you are having something to do.
Volunteering gave them a feeling of still being valued as important. To be engaged as volunteers made them feel healthy and slowed down their ageing process.
Volunteering provided social impulses and experiences that the volunteers could take home, which they felt had a positive effect on their health. The following quotes are from a discussion between five members of the men’s focus group, when reflecting on the question: What are you getting back from volunteering?
A: We are reloading.
B: Socially, you mean?
C: I think so. It keeps the spirits up. You see, when you on your own, sitting by the kitchen table and staring at the walls […] But here, you have something looking forward to […] When you come home you are thinking of the ones you met, the things you discussed, you know […] bits of everything. It affects the health […] it really does […].
D: But sometimes coming home I’m so tired that I’m falling at sleep at once. However, the next morning I’m as fresh and fast, like I haven’t been at work.
[short sidetrack in the discussion related to whether they really could become healthier in their age
A: But you get motivated to do things at home. You know, by having a change from daily life.
B: Absolutely!
E: You get your batteries charged.
The participants considered volunteering as a means to “socially reload” and a source of health due to receiving social impulses and forgetting about the challenges of ageing.
The third and last subtheme concerned volunteering as a “door-opener” to active ageing in general, beyond the voluntary work at the centre. One of the men who had volunteered from the start shared his observations on some of his new co-volunteers:
It does something with people. I’ve seen several examples of that. People you never met before, they weren’t outside. Now, after they started here and been here some years […] they participate in other things as well, such as coming along on bus tours. It’s actually like they got a new life. As they have discovered coming out, socializing. That’s important. It becomes a problem when you’re on your own, staring at the walls and not going outside. It becomes harder. We’re not made to stare at the walls. Then you start to ruminate about the past […].
There was an agreement among the other members of the group about his observation that volunteering helped people to adapt to old age. As a result of volunteering, their social lives had improved and the volunteer centre functioned as a “door-opener” to other social arenas, initially when they were volunteers in their daily work, then through their appreciation of the companionship and activities of the voluntary staff and of the centre as a meeting place, and finally by joining in more traditional activities for older adults, such as the pensioners association.
Taking on new challenges in older life, such as volunteering, had brought new possibilities for the volunteers-possibilities to take advantage of the their stage in life, discover new sides of themselves and each other, and to be viewed in new ways by the community. They could use and develop both their own resources and the resources represented by the other volunteers for their personal growth in adapting to old age.
The aim of our study was to explore the experience of personal outcomes of volunteering as expressed by older adults in a Norwegian volunteer centre. The older adult volunteers described three interconnected outcomes of their volunteering. First, volunteering gave them the opportunity to participate in society, have meaningful content in their everyday life, and to contribute to society, and gave them access to a social arena in times of role transition. Second, volunteering enabled them to access the fellowship of their co-volunteers who were in the same life situation as themselves. This fellowship expanded their social networks and gave them a feeling of social support. Third, and finally, growth and adaption gave the volunteers a feeling of empowerment, helping them to forget about the challenges of ageing, and were a “door-opener” to active ageing.
Earlier studies have revealed that the meaning of voluntary work changes over the life course [
In the analysis, a prominent finding was that the older adults’ descriptions of their self-perceived benefits from volunteering were intertwined with their social context, namely their stage of life, society’s development, changes their local community, and the organization of their everyday work as volunteers at the volunteer centre. This supports the importance of not ignoring the local social and cultural information of older adults’ engagement in volunteer work [
The study participants attributed a high value to their contact with other older adult volunteers in their work. This may have been reinforced at the studied volunteer centre by the lack of other social arenas in the village and the fact that many of the volunteers knew of or knew each other in advance, which is hard to avoid in a small rural community. However, there was no indication that the volunteers had needs that differ from older adults residing elsewhere. Rather, the rural context may have contributed to clarify these self-perceived benefits and their generation with regard to socialization.
The organization of the voluntary work made it possible for the volunteers to adapt their efforts and for them to contribute their own resources, despite their age or disabilities. Their teamwork was, as they stated, “the power of the common people uniting”. In being able to combine their efforts through cooperation, they had the power to be productive at an age when they were no longer counted as part of the workforce.
Few studies have focused on the importance of organizational support in promoting the benefits of volunteering among older adults [
Having the opportunity to make use of and to develop their compassion through new challenges and collaboration was valued by the volunteers in our study, and this finding corresponds with findings from earlier studies. For example, Bronstein and Mason [
Our findings indicate that organizers of voluntary work should not neglect older adult volunteers and their needs regarding personal growth and encouragement of their personal and interpersonal resources.
One overall finding relating to the three main themes presented in the analysis was that the older adults considered their volunteering late in life as health promoting, both in terms of forgetting problems and by strengthen their health. When trying to model the connection between the volunteers’ experience of volunteering as health promoting and the context of their volunteer engagement, we turned to Raeburn and Rootman’s model for people-centred health promotion [
Using the categories being, belonging, and becoming, Raeburn and Rootman [
The findings from our study support Hank and Erlinghagen’s claim [
The older adults in our study experienced a number of social, self-perceived benefits as a result of volunteering at the volunteer centre. These self-perceived benefits were described as health promoting through empowerment, as a preoccupation that gave support in difficult times, and as a way to “social reload” that kept them healthy. However, there is a need for further in-depth research on the everyday lives of volunteers in order to identify the generating powers of these benefits. In an aging population, knowledge of maintenance factors can contribute to keep older adults as volunteers for longer, thereby generating benefits both for themselves and society.
This small-scale qualitative study contributes older adults’ detailed descriptions of their self-perceived benefits of volunteering in a case when all were volunteers at the same volunteer centre. Some limitations need to be addressed with regard to the study sample and the findings. The characteristics of the participants were not recorded in accordance with social-selection theories and this may have affected the findings. Additionally, the rural context might have had an impact on their appreciation of their work at the volunteer centre, given the lack of other social arenas for older adults in the village.
Despite the limitations, our findings suggest there is a need to address the practical organization of volunteer activities in order to understand better the dynamics behind adult volunteers’ self-perceived benefits of volunteering. Such knowledge is important in order to design arenas for older adult volunteer and to optimize the organization of their voluntary work, thereby stimulating their empowerment and health promoting benefits by taking advantage of the opportunities for social interaction. Nurturing the resources that older adult volunteers represent and empowering these volunteers is of global interest for older adults and the societies in which they live. Studies that aim to identify the generating mechanisms behind retention of older old adult volunteers may yield knowledge that is relevant across cultures and national borders. Our study indicates that matching the characteristics of the local community, the inhabitants’ needs, and the older adults’ resources is important when establishing arenas for older adults’ volunteers.
The authors wish to thank the volunteers who participated in the study as well as the volunteers who attended the volunteers’ annual meeting for their review of the findings.
The participants were provided with written and oral information in advance of the interviews. The project was conducted in accordance with the guidelines provided by the National Committee for Research Ethics in the Social Sciences, Law and the Humanities (NESH) [
Background information on age span and median age was provided by the manager of the volunteer centre.
The study was made possible through funding from the Norwegian Extra Foundation for Health and Rehabilitation (Extra Stiftelsen).
All stages of the research process were carried out by both authors. However, the first author, in close cooperation with the co-author regarding the structure and content, wrote the article.
There is no conflict of interest.
Berg, A. and Johansen, O. (2017) Peeling Potatoes as Health Promotion? Self-Perceived Benefits of Vo- lunteering among Older Adult Volunteers in a Norwegian Volunteer Centre. Open Journal of Social Sciences, 5, 171-189. https://doi.org/10.4236/jss.2017.54016